5

Greg and Rodney are excellent at taking great care of your customers Thanks Rick

Thanks Ed for bringing in your Toyota Rav 4 for the normal maintenance service including the oil change.

- Rick's Auto Service
1

Told them exactly what part was broken before taking it in for repair. Charged me $100 for "diagnosis" to tell them the same thing I already told them was broken.

Our policy is always to properly test before we replace any parts, we do this because what customer thinks needs replacing is not always what it ends up actually needing or all that it needs. I went back over the conversation you had with Greg and he did mention that our standard testing is $99.00 which in this case includes removal of the air box assembly for testing and reassembly. Text messages show that you didn't want to spend the money now, he offered payment options which you decided you did not want to do but did show that you knew there was a charge for testing. If you would like to discuss this further please give me a call. Rick

- Rick's Auto Service
5

I have heard outstanding things about Rick’s for several months so when my battery started to act up I jumped at the chance to give them a try. I got 3 quotes and they came in the lowest and longest warranty and it didn’t stop there, Rodney and his team were outstanding! They will be my first call moving forward no matter what!! The owner Rick was a very nice man of faith as well and you can feel the love from the entire staff.

Thanks bill for bringing in your Nissan Altima for the battery replacement, the general check over and for the air filter replacement. It's always great to earn a new customer's trust!

- Rick's Auto Service
4

Excellent work in the time promised. Josh (mechanic) very knowledgeable and pleasant . Waiting area very clean and they have cable tv,wifi,and coffee. The owner Mr. M.is very nice and follow up with the customers . I would recommend Rick's Automotive for your Mercedes Benz services .

Thank you Shirley for the great review. I'm not sure that you have the right Rick's Auto Service. We are located in Mishawaka Indiana. We do not have a Josh who works for us and my name is Rick Thomas - the owner.

- Rick's Auto Service
5

They fixed my problem. I find them trustworthy and professional. And even let me use a loaner car

Thank you Ed for bringing in your Ford Pickup Truck for repairing the fuel system leak, and thanks for the great review.

- Rick's Auto Service
5

Very professional and honest! I trust them.

3.5

Great!!

Thanks Craig for bringing in your Toyota Tacoma Pickup Truck for an oil change service and general check over.

- Rick's Auto Service
5

These guys are amazing. They can spot a problem quicker than anything and fix it right the first time. I have been to many shops over the years and Rick's has them beat with fast honest work done right. You won't be sorry you took your car there.

Thanks K we appreciate your input, both positive and negative, I'm glad that we can get you back on the road in such a timely fashion, hope your Christmas is blessed.

- Rick's Auto Service
5

I have always been very happy with the service at Rick's. I feel like they are looking out for my best interest and not just trying to sell me on repairs I don't need.

thank you Rebecca for your great review, we really appreciate great customers like you.

- Rick's Auto Service
5

Friendly. Explained things thoroughly. Great staff!!

Thank you Joanne for entrusting us with your Chevy Equinox for replacing the wheel bearings. Have a great Christmas.

- Rick's Auto Service

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