Mishawaka Auto Repair

Awesome service from Rick's Auto Service. The employees there are very friendly and always fill me in on how my car is doing. They did an excellent job on my car's most recent trip in as they always do and I'm very happy to have it back. Rick's also offers a loaner car in case you need it as I did this time and it was a life saver. Keep up the good work everyone and I appreciate your hard work and pleasantness.

They were very professional & knowledgeable on the phone & when I brought my van in, they gave me a free estimate.

They worked me on the same day! I have a 3-year guarantee on the new brakes. They gave me a neon green key tag. I love their service, and I feel very comfortable with them.

They were timely, friendly, and took excellent care of me and my vehicle.

Rick's is an all around great place to go for your vehicles needs. I started taking my car to Rick's a few years back and they always do an outstanding job. They are very timely and have an honest hardworking staff that I have come to know and trust. They go the extra mile, take the time to explain the process and needs of my car, and are fairly priced. I am happy to have found such a reliable place for my vehicles needs.

I am so grateful for the entire staff of Rick’s, especially Greg, for helping with my car! They are kind, on time, friendly, and very very helpful. I recommend them to everyone.

Awesome!

This is an incredible place. They were the cheapest I found in getting an oil change, and they do quality work!

There is a lot I could say about this shop and not much good either. The reason I give this shop a 1 star is the lack of ability to provide proper customer service. I work in customer service all day and some people get rude and don't consider what we have to do but we still stay composed and don't criticize or rebuke the customer. Today I was told how I was not going to be provided any service because they saw it as a waste of time.The man who said this said that I going there and not fixing my car (which I had gotten things fixed there many times before). He also suggested I should stop bringing it. Because I live on campus I can't go home to want to mypmy otheroother mechanic cani. affordhave gone to for five years now. I had relied on them to get my car fixed. The beginning of my problems was when they told me I had a bad timing belt. I didn't have the $900 to replace it. Also that was what I paid for the car. So I went home where I had a garage. I took time off and I got to work. When I couldn't finish fixing it due to not having the right tool my other mechanic ( Automotive solution an excellent shop that has always treated me well and have been more than pleasant to work with and I highly recommend if you are in the Lafayette area and need a car fix to go there.) After getting my car finished in getting the timing belt replaced I payed about $400 for it a huge savings compared to my original quote. Then I was also lectured by the same gentleman a few months before this incident about being on time to appointments. I didn't think it was an appointment because first I was told bring the car in about 9 not we will see you at 9. Around and at can make a big difference. As well that day I had some other things I had to deal with being a busy college with often having meetings and class from morning to night. When I got there they were aprently not happy. He went on and told me how I should have brought me car earlier. I respect the gentlemen who work on the cars and their time but sometimes due to unforeseen events I can't bring in my car on time. I got used to going to a mechanic who understand this and never let this be a problem. Guess I was spoiled by good service. All these transactions have been with one person and I don't think he should be fired I do think he should be informed that there is an appropriate point to turn away a customer and in my case I feel I was unfairly refused service.

They did great work on my transmission in my struts when I brought the car in five stars all the way. Great service great price great timing