I had a major coolant leak on my 14’ Sport Explorer Ecoboost and thought it might be leaking from the water pump. Called Rick’s and they said bring it in the next day. Within a day they let me know I was right the water pump was leaking. They put together a detailed quote that included changing the timing chain and seals while the engine was apart. The pricing was very reasonable and they had it out back together over the holidays with in a week. Everyone I spoke to was very knowledgeable and friendly. They went so far as to show me the old parts and explain what they changed and why. I did my research before choosing Rick’s and now see why they have such a high rating. Would highly recommend. Plus the work includes a 3yr 36,000 mile warranty. I had work done else where and got 90days.
Dru, this is one of the best reviews I have had, again, thank you for bringing in your Ford Explorer for the Water Pump and Timing Chain.
- Rick's Auto Service