I was referred to ricks auto shop By a past employee. My first visit was extremely helpful and encouraging. I have a 2016 jeep Cherokee latitude and I thought there might have been something wrong with the transmission I was hearing strange noises just overall worried about my vehicle. Instead of the three week wait that other shops are currently having ricks auto was able to get me in two days later. The most amazing part is that they were able to look at my car within the first three hours of opening check it out and determined there was nothing wrong with it. They had a couple people look at it drive it they lifted it and it turns out I was just being paranoid. But my experience was over the top. I had gone to four other locations and did not receive near the same customer service. I have scheduled an appointment with them for other work on my vehicle, and moving forward this will be the only place that I take my vehicle I highly recommend the guys at ricks auto shop. Greg the shop manager is the best mechanic I’ve ever encountered. Thank you for helping me!!
Thank you so much Jenny for the wonderful review, I am so happy that we were able to help you feel good about your experience with your Jeep Cherokee.
- Rick's Auto Service