I had a problem with the front end of my vehicle, Ricks found the problem within hours and had it repaired, following that repair I noticed some fluid leakage near the same area, took vehicle in and was told it was a worn seal, Ricks took $100 off of the bill stating the discount was for the seal that most likely should have been replaced during the first repair. That gave me a good feeling of honesty, I told a few friends and they were quite amazed a business would do that, (I feel that this statement will bring Ricks a few new customers) Thank You Rick's Kurt Nimtz