5

My experience was great

Thank you Eric for the five star review and for bringing in your Ford Windstar for the Air Conditioning

- Rick's Auto Service
5

Amazing customer service. Easy to use

Thanks you Miah for the great review, we appreciate your business and thanks for bringing in your Ford Edge for the Front Brakes.

- Rick's Auto Service
5

I had a very pleasant experience as a first timer at Rick’s auto shop. I will definitely be back for sure. They were fast, reasonable and great to work with!

5

Took my car in at 4pm yesterday and it was done by 2pm today. Quick work backed with a 3 year warranty.

5

As usual very attentive and informative. Communication is awesome. I always appreaciate their dedication and passion.

5

My car went in to the shop sounding like a helicopter and driving HORRIBLY BUT came out of the shop sounding brand new and driving like a dream!!! Not only was the man at the front very polite, he explained everything that was fixed and what was wrong. My mom has been taking all her cars there for years because of how nice and honest she feels they are.

Thank you Jacinda for the great review and thanks for bringing in your Toyota Sienna for the Running Rough problem and repair.

- Rick's Auto Service
1

Just getting my vehical looked at had some miner things but the guy at the desk is rude and should look for a different job.

I'm sorry you had a bad experience. I talked to Greg. It's a very frustrating situation when we check a vehicle out and do not get any repair from the check out. We really don't make any money checking things out, we charge just enough to pay the tech. Checking your history we have checked your vehicle out 4 times over 3 years but have not gotten any repairs off of the check out. If this was all we did we would be out of business in a month. Very frustrating for us.

- Rick's Auto Service
5

Great service! My car was fixed very quickly. Everyone was nice and knowledgeable.

5

Very happy with the work and speed at which it was done...The young man at the front counter was very pleasant to talk to and was very kind....first time here but think I found my new repair shop

Thank you Henry for the great review and the experience you had with Greg. Thanks also for bringing in your Toyota Sienna for Front and Rear Brakes.

- Rick's Auto Service
1

I will not recommend no one to go to Rick's Auto in Mishawaka I went there to put my vehicle on a machine to see why it's not running I also told the guy don't worry about the beeping noise is it's for a new oil change he called me I went in and he said it was the oil pressure sensor center it oil filter he was going to charge me over $1,000 just to fix that and he went ahead did it oil change without my consent I start off paying for to pay $109 when I got through pain I had to pay $145 so they really have poor business service and communication and then they try to get smart at the end so I recommend nobody go there go somewhere else you have better service.

Judy, thank you for letting me know about your experience. I talked to Greg about it. We actually did not do an oil change. When we notice the oil light was on we checked the oil and there was nothing showing on the dip stick which means its at least 2 quarts low on oil. If you run an engine that is low on oil it will damage the engine so we added 2quarts of oil and rechecked it. There was still no oil on the dip stick so we added another 2 quarts of oil and the reading was barely on the dip stick so we added another quart of oil to bring it into the normal range so we could properly check out the problem. Again thank you for your response.

- Rick's Auto Service

Schedule an Appointment

Let us know how we can help you. Schedule your appointment online today.