took my car there for an alignment, left with a loose control arm, tried to charge me $700 to replace their mistake. don’t align a car with a loose control arm!
Alex, We are sending full refund for service you paid for. We did make a mistake by trying to do an alignment with worn out suspension parts. We quoted a price to have the control arms done because they were worn out not because we caused a problem which you mentioned that you had an Uncle who would replace your control arms. I apologize for your inconvenience and am sorry we could not meet your needs. Sincerely, Rick Worked out the customer concern with him. He then left a 5 star review
- Rick's Auto Service